Photo taken by Jer Clarke at the 2017 Global Voices Summit. CC BY-NC-SA 2.0
Our 2017 Summit in Colombo brought together 128 members of the GV Community, including our staff and board members. In an effort to understand what this experience was like for everyone — and what we can do better next time, we created a survey after the Summit.
Since then, 88 people (68.75% of Summit attendees) responded. The results below are based on that subset. Of the people who responded to the survey, 79.5% defined themselves and volunteers, and 20.5% as staff.
A few big-picture findings from the survey:
Most Summit attendees were first-timers
A diverse mix of GV “generations” was represented
Opinions about the Summit
Question-by-question survey results:
How satisfied were you with the following aspects of logistics the BEFORE the Summit (on a scale of 1 to 5)?
Community involvement in planning of Community meeting program and activities = 4.1
Logistical support and information from core and other staff = 4.7
Communication among Summiteers (Email list or WhatsApp group) = 4.4
Support and communication from travel agents (flight bookings, visas) = 4.5
How satisfied were you with the following aspects of logistics DURING the Summit (on a scale of 1 to 5)?
Accommodations at Mt. Lavinia Hotel = 4.6
Communication among Summiteers (Email list or WhatsApp group) = 4.4
Size of Summit group (ie number of GVers in attendance) = 4.5
Getting help from Core team on logistical and other issues = 4.6
Further comments regarding the organization or logistics of the Summit (summary):
Several people commented on the friendliness and helpfulness from everyone involved.
Some mentioned the number of different communication channels often felt overwhelming, and that perhaps a physical ‘bulletin board’ could have been placed in a strategic location at the hotel to make sure that those not constantly online could also be kept in the loop information.
Some thought program felt rushed with too many activities packed in, which was especially hard for people suffering from jet lag.
Several positive comments regarding the Mt. Lavinia Hotel and staff.
Regarding hotel rooms: suggestions that a question about room temperature for sleeping be incorporated into the pre-Summit survey, and there were some problems with roll-away beds in the rooms.
Suggestions that GV strive to be climate neutral at the next Summit by, eg. eliminating plastic bottles.
The intensity of emotions felt during the Summit.
Bring back regional team meetings during the Summit.
While there were opportunities to contribute with ideas for the program, there was a breakdown in the process when they became sessions in the final agenda.
Global Voices Summit 2017, internal meetings. Image by the Author
STAFF MEETING (newsroom eds, lingua eds, newsframes and other staff)
How would you rate the Staff Meeting overall?
4.3
On a scale of 1-5, how satisfied were you with the following aspects of the Staff Meeting?
Venue (Mount Lavinia Hotel meeting rooms) = 4.4
Meeting room set-up = 4.4
Catering = 4.8
Length of the days = 4.1
Overall program = 4.1
What is one thing that you’d like to see more of at the next Staff Meeting?
More contact, communication, and interaction between newsroom and Lingua
Reflection on common challenges and community nurturing
More information regarding GV financial issues: “who are the people among the paid staff and why, what they give to GV to receive money, what is their load of work and what they contribute to our community, etc.”
Training, skills-building, and interaction to design new processes of working together (brainstorming new projects and their collaboration harder to do online)
Reporting out
Joint, team-building fun activities
A little more structure and goal-oriented for the Lingua meeting
Workshops on incorporating multimedia
What is one thing that you’d like to see less of at the next Staff Meeting?
Less separation between Lingua and Newsroom
Less repetition of GV values and mission in every session
Too many icebreakers
Lingua in Colombo, 2017, photo by Jer Clarke
COMMUNITY MEETING
How would you rate the Community Meeting overall?
4.3
On a scale of 1-5, how satisfied were you with the following aspects of the Community Meeting?
Venue (Mount Lavinia hotel meeting rooms) = 4.4
Meeting room set-up = 4.2
Catering = 4.6
Facilitation during the community meeting = 3.9
Length of the lunch and breaks = 4.4
Length of the days = 4.0
On a scale of 1-5, how useful did you find the following types of session?
Icebreakers = 3.9
Breakout sessions (to work on a specific project or idea) = 4.3
Peer-led workshops = 4.2
Plenaries (sessions with whole group) = 4.1
Further comments/suggestions regarding the organization or logistics of community meeting:
Some of the days were too long
Many sessions felt rushed
Having more than one workshop in a single room was too much and it was difficult to hear.
Better preparation for A/V equipment
Organizing a “green” committee to help ensure a more environmentally-friendly meeting
Better managing of the time, more consistent external facilitation to manage the schedule/less external facilitation
More interaction with local communities
What is one thing that you’d like to see more of at the next Community Meeting?
Sessions on regional topics
Administration reports, discussion on GV future
Group work, workshops from people outside GV, sessions and opportunities to learn about other GV sections
Free time for networking
Sessions on how GV works
Digital security training
Discussion of climate change issues
Sessions on translation, writing process
Workshops, cross-country collaboration
Community involvement in the planning
Free time and breaks
Regional group sessions
Time for meeting between newsroom and lingua
What is one thing that you’d like to see less of at the next Community Meeting?
Icebreakers — instead, give more time for work
Last-minute preparation
Some interventions/speeches were too long
Groupings by people who already work together or know each other
‘Feel-good’ sessions, less self-praise, personal reflection
Broad sessions — instead, spend more time on specific issues
Less rushing
Last session of the internal meetings at Mount Lavinia Hotel
PUBLIC CONFERENCE
How would you rate the Public Conference overall?
4.2
On a scale of 1-5, how satisfied were you with the following aspects of the Public Conference overall?
Venue at TRACE ExpertCity = 3.8
Meeting spaces set-up = 3.6
Catering (lunch and coffee breaks) = 2.7
Closing Party = 3.7
Catering at the Closing Party (Food Truck) = 3.1
Comments/suggestions regarding the organization or logistics of the Public Conference:
Many comments on the poor wifi — this especially affected the social media team and presenters/facilitators that needed wifi for their sessions.
Spicy food during the lunches and the capacity of the food truck to handle a crowd.
Too much waste being produced (i.e. plastic forks and cups).
Some people liked TRACE as a venue, while others thought it presented too many logistical problems such as the distance from the hotel, as well as the competing sounds from nearby sessions and the heat for those sessions outside.
Changes in schedule and venues confused some attendees and were not communicated with the social media.
While descriptions of the program were online, not all attendees were up to date of the content of the sessions.
Some thought the closing party should be limited to the GV community, while others wanted more opportunities to interact with locals.
What is one thing that you’d like to see more of at the next Public Conference?
Regional corners (like South Asia)
Workshops on translations/cross-cultural communication
Small workshops, skills-building sessions
Engagement with local media and local current events
Sessions about GV, fake news, non-GV projects, storytelling, experiences from journalists and human rights activists, videos and photos, short presentations from the community, climate change issues, partner organization presentations, guests from large tech companies
Involvement from the community in organizing public conference.
Better facilities for roundtables and workshops
Indigenous-related topics
Longer workshops
Sessions related to Rising Voices
‘Unconference’ format sessions
Audience participation, local perspectives
Booths or tables about specific issues
What is one thing you’d like to see less of at the next Public Conference?
Self-promotion/GV-centered sessions
Fewer participants in roundtable discussions
Less difference between the resources for the main stage and the rest of the program
Workshops
The public conference should be a place to ask questions and debate tough topics
Fewer lightning talks (hard to keep the schedule on track/no public interaction)
Fewer competing sessions
Fewer debates that “lead nowhere”
Too much burden placed on a small group of people for social media/live blogging
Fewer government officials
Less focus on harsh images and news
Fewer technical difficulties
Learning and connecting at the Summit
On a scale of 1-5, please say how true the following statements are for you:
I gained knowledge or skills from others that will help me in my GV work = 4.4
I shared knowledge or skills with others that will help them in their work = 3.8
It motivated me to contribute more to Global Voices = 4.7
I learned about and interacted with sections of GV I hadn’t before (i.e. Newsroom, Advox, NewsFrames, Lingua, Rising Voices) = 4.1
I joined or started a new project or initiative = 3.6
I forged deeper connections and friendships with GV colleagues = 4.7
I was able to share my viewpoints and was listened to = 4.5
I had opportunities to volunteer and be helpful = 3.8
I had a chance to lead a session if I wanted to = 4.2
I was able to contribute towards the program design leading up to the summit. = 3.5
Attending the Summit helped me better understand GV’s mission = 4.5
Attending the Summit helped me better understand GV’s values = 4.6
Attending the Summit helped me to better understand how GV operates as an organization = 4.4
Attending the Summit made me feel like an involved and valued member of the community = 4.6
Attending the Summit made me feel optimistic about GV’s future = 4.5
Attending the Summit made me feel more optimistic about the future of the world = 4.1
Thank you to everyone who completed the survey! The responses were illuminating and will be instrumental in guiding staff and community leaders as they plan our next big meeting. If you have more feedback to give, or you didn't have a chance to complete the survey, don't hesitate to leave your thoughts in the comments below, or to send them to the community or core staff.